FAQ - AseShop

What countries do you deliver from?

Right now our company accepts orders from the USA, England ,Germany, Turkey.

How many times a week an order is delivered?

From the USA – 3 times a week
From the UK – once a week
From Germany – once a week
From Turkey – 5 times a week

Tariffs

Please follow the link to find out our prices: http://aseshop.az/tariffs

What are the shipping restrictions?

a) Each person can bring goods worth up to $ 300 per month (last 30 days)

b) Weight should not exceed 30 kg

If the cargo exceeds the quantity and weight, a commission is charged for all goods. For this reason we kindly ask you to consider this issue in advance.

Where is your office located ?

U.Hacibeyov street 61B (opposite the main post office)

📞 Office landline: (+994 12) 497 37 75
📞 *8818

What are the working hours of our office ?

Weekdays 9:00-19:00

Saturday 10:00-17:00

Is there a list of prohibited items?

The list of prohibited items is long, so here is a short example

Types of rifled firearms, ammunition (except for ammunition for hunting weapons), all military items, explosives, military equipment.

• radioactive substances.

• Drugs and psychotropic substances, accessories for their use.

• Materials that promote or promote immorality, violence, or terrorism.

• Materials related to the technology of preparation of narcotic, psychotropic, toxic, explosive substances.

• Animals

• Plants and seeds

• All types of weapons, ammunition, all types of military equipment, explosives, military equipment.

• Literature on personal communications, their codes and operation.

• Information systems, documents and archives of the ministries of defense, national security and internal affairs on operational-search activities.

• Documents, inventions, projects of national importance.

• Precious metals and precious stones in the form of raw materials

How is the cost of transportation calculated?

The cost of transportation is calculated in 2 different ways. In the first case, the cost is calculated by real weight. The weight of the product is multiplied by the cost of 1 kg (see tariffs section).

In the second case, the cost is calculated by volume weight. The volume weight is calculated according to this formula: length (cm) x width (cm) x height (cm) \ 6000.

What currency is used for transportation?

In manats at the dollar exchange rate due to the fact that foreign shipments are carried out in dollars.

How much does a courier local service cost?

3.00 AZN

Delivery may take 1-3 days.

Where can you pick up your order?

Youcan collect your order at the pickup point you selected during registration on aseshop.az

Can you order goods from the Internet instead of me?

Some online stores do not allow the purchase and export of goods. This applies only to some stores in Turkey and the USA.

In this case, the client must register on aseshop.az, in the upper right corner click the “Order” button, select the country and insert the link. We will place an order and inform the client about it, payment will be made in manats. You can pay in the Cash-in terminal or by visiting our office to pay in cash. Our service rates are as follows: